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Frequently Asked Questions

FAQs

What is ListinGifts?

ListinGifts is a marketplace where you will find unusual gifts and authentic souvenirs from around the world.

How many ads can I post on ListinGifts?

There are no limits to the number of ads ListinGifts community members can post.

Is subscription plan concerns both normal and featured ads?

All registered user can post free ads, and if user want to post featured ads then user must need to purchase a plan.

What are the benefits of paid features?

The main benefit is to increase the chance of getting a good response. Featured Ads will increase the chances of being noticed by potential buyers. The Bump Up feature moves your Ad to the top of the category, below Top Ads, when results are sorted by “Most Recent”. Your Ad stays at the top of the category until other Ads are posted, it will then move down the listings.

Which types of payment does ListinGifts accept?

ListinGifts accepts PayPal / Credit card / Debit card.

How long will my ListinGifts ad stay active for?

Ads stay live for 60 days across all categories. If you want to continue to use this service, publish your ads again, it’s free.

How do I market my ListinGifts products?

Basic Option: Validity – Lifetime; Simple Ads – Unlimited; Allow Tags – Yes; Categories – All; Featured Ads – No; Bump-up Ads – No; Video URL – No

Bump up Option: Validity – 30 Days; Simple Ads – Unlimited; Bump-up Ads – 5; Video URL – Yes; Allow Tags – Yes; Categories – All

Featured Option: Validity – 30 Days; Simple Ads – Unlimited; Featured Ads – 5; Video URL – Yes; Allow Tags – Yes; Categories – All

Pro Option Validity – 30 Days; Simple Ads – Unlimited; Featured Ads – 15; Bump-up Ads – 15; Video URL – Yes; Allow Tags – Yes; Categories – All

How to get paid?

The payment methods you accept on ListinGifts vary depending on whether you’ll be shipping items to customers or meeting buyers in person.

PayPal: When a buyer pays with PayPal, they’ll send money directly to your PayPal account. This is usually immediate.

Credit or Debit Card: If a buyer uses a credit or debit card and you don’t have a merchant gateway, then their payment is processed through the PayPal payment gateway before being added to your PayPal account.

Payment On Pick: If your buyer is paying when they collect the item from you, you can accept money.

How to avoid scams?

We understand that online transactions can be simple and convenient, but please remember that face to face transactions are the best way to minimise the risk of fraudulent activity.

While the vast majority of experiences on ListinGifts are successful and hassle-free, we always recommend our users to follow these simple steps to ensure they get the best out of their use of ListinGifts:

1. Never send money to anyone you don’t know.

2. If it sounds too good to be true, then it probably isn’t true.

3. Always use common sense.

Shipping Methods

You’ll need to research the shipping options available for the products you’re selling, including the cost involved and delivery time frames. It’s up to you which mail or dedicated courier service you want to use, just make sure that delivery times and shipping costs are clearly displayed on your ad.

Do I have to pay tax when I sell on ListinGifts?

Your tax obligations vary depending on whether you sell on ListinGifts as a hobby or as a business. If you use ListinGifts to sell gifts, souvenirs and other goods you don’t want any more, you probably won’t be classified as running a business. However, if you’re running a business, you’ll need to declare your earnings in the taxation office.

Does ListinGifts offer sale via apps?

The ListinGifts apps aren’t available at that moment. They are under development and soon will available for free from Google Play and the App Store.

What to watch out for with ListinGifts?

The biggest problem of the entire Internet space is scammers. From fake payments to the theft of items, be wary of any potential scams on ListinGifts.

Why was my ad deleted?

If your ad was removed from ListinGifts then most likely, it did not abide by our policies. If you feel that the removal of your ad was done in error, you can contact our help desk.

How long will my unpublished ad stay on my profile?

Your unpublished ad will stay on your profile for 2 weeks and then be deleted.

How do I post a photo?

1. On the Post Ad or Edit Ad page you should see “Add Photos Box” (right above the description box);

2. Click the “Add Photos” box to upload images;

3. Select a picture file from your computer’s hard disk and click “OK”. The picture will then be uploaded and attached to your Ad;

4. Make sure you’re using the latest version of your web browser;

5. Try to prepare images for your ads in advance.

What is the best dimension for the images?

The best dimension for the images is 800×500.

What is the best format for the images?

The best format for the images is jpg, jpeg or png.

What size is allowing at ListinGifts?

At ListinGifts we allow images of 1MB in size.

Reduce the size of the images to be less than 1MB.

How can I check if the image size is less than 1MB (=1,000kb)?

Go to the folder where the image is stored

Click view > details – it gives you information about image size and file type

OR

Right click the image ->Properties

Make sure you’re using the latest version of your web browser.

How can I reduce an image size?

You can use a program like “Paint” to resize your images.

Tools: I Love IMG or TinyPNG

If that doesn’t help, you can contact us.

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